Wednesday, November 28, 2012

Zen Garden Mobile



Usability Testing Feedback

For the most part our feedback was positive and unanimous. Users felt that:
  • It was easy to find the requested information (contact, specific bed bug facts, ect)
  • The website was credible and the business was respectable
  • They would recommend the site to a friend
  • They knew what the site was about
  • There were more than enough resources to contact Four Paws
  • The three steps on the 'Services' page were helpful and easy to understand.
There were a few things that were brought up by individual users (rarely unanimously) that we decided were legitimate things to change for our final site were:
  • A page header for the 'Services' page
  • The links to Facebook and linked in were too far in the corner
  • The home page needed a navigation button
We were pleased with the testing and feel as though these few changes will make the site an effective tool for web users in need of Bed Bug inspection.